Rolling out AI isn’t just a technology project, it’s a people transition. The success of any AI initiative depends less on the tools you choose and more on how your workforce understands, trusts and adopts them.

In the mid 2000s, “Digital Transformation” was the corporate buzzword of the moment. Yet for all the talk, most organisations in Australia, and elsewhere, never really did it.

Working within big four consulting firms for years, I used to dream about the death of the spreadsheet. Not just any spreadsheet, but the ones fiercely guarded by people who felt a strange sense of power from owning them.